Frequently Asked Questions
Frequently Asked Questions
Q: How do I check the status of my order?
A: After placing your order, please allow 24-72 hours for processing. Our fulfillment warehouses will pack and ship your items as soon as possible. Once your order is shipped, you will receive a notification via email with a tracking link to monitor your order status.
Q: How long does shipping take?
A: Orders are processed within 24-72 hours and shipped within 3 days. Domestic shipping in the United States typically takes 5-10 days. Please note that we currently only ship to the U.S.
Q: Why does shipping take so long?
A: Our products are unique and priced competitively. As a result, shipping times may be slightly longer. We work diligently to get your order shipped as quickly as possible.
Q: Do you ship internationally?
A: No, we currently only ship within the United States.
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. Your credit card information is used only once during purchase and is not stored on our site.
Q: How do I order on your website?
A: Simply find the product you want, click the 'Add To Cart' button, or use the "Buy Now" button. Fill in your shipping and billing information, and we'll ship your order as soon as possible!
Q: Does Xoomloot provide a quality guarantee for all the products being sold?
A: Yes! If you are not satisfied with the product or find any damages, contact us immediately. We will do everything we can to ensure you have the best shopping experience. You can get a free exchange by shipping the product back to us with image proof.